Returns & Exchanges
At noo.ma, we want you to be fully satisfied with your new designer furniture. If a piece isn't the perfect fit for your home, you can return it within 100 days of delivery in its original condition.
Return Process
- 1.Initiate Your Return
Log in to our returns portal using your order number and email address to select the items you wish to send back.
- 2.Pack with Care
Securely pack the products in their original packaging to ensure they are protected during transit and remain eligible for a full refund.
- 3.Schedule a Pickup
Choose a convenient date for our courier partners to collect the package directly from your doorstep at no extra hassle.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 14 days.